Flux Developments → CleanMates → Privacy

Privacy Policy

Last updated: 3 August 2026

CleanMates ("we", "us", or "our") is operated by Flux Developments Ltd, a company registered in England and Wales. This policy explains what information the CleanMates mobile application (the "App") collects, how we use it, and your rights regarding it.

1. Information we collect

• Account information — your email address and display name when you create an account. If you sign in with Apple, we receive the name and email address you choose to share.
• House and chore data — house name, invite codes, chore assignments, rotas, and completion logs, including optional photos you choose to upload as proof.
• Postcode — your UK postcode, used only to verify you are in a supported region.
• Message board content — posts, replies and emoji reactions you add to your house's message board.
• Shopping list data — items you add to your house's shared shopping list, and which items you mark as bought.
• Household spending data — optional prices you record against purchases, who paid, settle-up records you log between housemates, and recurring household bills you choose to add, including the amount and the day of the month it is paid.
• Payment links — if you choose to add one, a public payment link such as a Monzo.me or PayPal.me address, shown to your housemates so they can repay you. We never collect or store bank account details, card numbers, or any payment credentials, and no money ever moves through CleanMates.
• Affiliate interaction data — when you tap a deal or a "Buy" link, we record which deal or item was tapped, the merchant, and your user ID, so we can understand demand and attribute referrals. We do not receive your purchase, payment, or order details.
• Energy lead information — if you submit a request via the Move In tab, we collect the details you provide in order to refer you to our energy partner. This feature is not active in all versions of the App.
• Notification token — if you allow notifications, we store a push notification token so the App can alert you to relevant house activity.
• Device and usage data — basic technical information such as device type, OS version and app version, collected automatically to maintain the service.

2. How we use your information

• Provide and operate the App, including chore rotas and rotation.
• Allow housemates to join shared houses and track chore completion.
• Display leaderboard points within your house group.
• Operate the house message board and the shared shopping list.
• Show your house who has spent what, calculate suggested settle-up transfers, and display recurring bills so the house can see who pays what. These figures are informational only — CleanMates does not process, hold or transfer any money.
• Understand which deals and supplies are in demand, and attribute referrals to our affiliate partners.
• Forward energy referral requests to our partner when you opt in via the Move In tab.
• Send push notifications about house activity when you enable them.
• Improve and debug the App.

3. Sharing your information

We do not sell your personal data. We share it only in these circumstances:

• Housemates — your display name, chore completions, points, message board activity, recorded spending and any payment link you add are visible to other members of your shared house within the App.
• Affiliate networks — the Deals and Supplies tabs contain affiliate links. We work with the Awin affiliate network and the Amazon EU Associates Programme. When you tap a deal you are taken to the retailer's own website, and a tracking identifier may be passed to the affiliate network so any resulting sale can be attributed to us. We may earn a commission on qualifying purchases, at no additional cost to you. Once you leave the App, your activity is governed by that retailer's and network's own privacy policies; we do not receive your payment or order information.
• Energy partner — if you submit an energy referral, your submitted details are shared with Do Energy / Student Energy Group solely to process that referral.
• Service providers — we use Supabase for database and authentication infrastructure, and Expo for push notification delivery and app updates. Your data is stored on Supabase servers in accordance with their privacy policy.
• Legal requirements — we may disclose data if required by law.

4. Data storage and security

Your data is stored securely via Supabase. Session tokens are stored locally on your device using encrypted storage. We apply row-level security policies so users can only access data belonging to their own house.

5. Photo uploads

Photos you upload as chore completion proof are stored on our servers and are visible to members of your house. Do not upload photos containing sensitive personal information. You can delete your chore logs and associated photos at any time from within the App.

6. Data retention

We retain your data for as long as your account is active. If you delete your account, your personal data will be deleted within 30 days, except where we are required to retain it by law. See how to delete your account.

7. Your rights (UK GDPR)

As a UK resident you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict how we process it, and lodge a complaint with the Information Commissioner's Office. To exercise any of these rights, contact us at the address below.

8. Children's privacy

CleanMates is not intended for anyone under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes via the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact us